---
title: Posting an Unapplied Payment
description: You can create a payment in SYSPRO without applying it to an invoice to cover credits and situations where the customer just plain forgot to add the invoice number.
image: https://customer.syspro.com/hs-fs/file-1201709343-png/customer_blog/payments-adjustments.png
---

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## [Posting an Unapplied Payment](https://customer.syspro.com/posting-an-unapplied-payment)

Posted by [Canada Support Team](https://customer.syspro.com/author/canada-support-team)

 Jul 10, 2014 9:30:00 AM

You can create a payment in SYSPRO without applying it to an invoice to cover credits and situations where the customer just plain forgot to add the invoice number. The customer will eventually want that payment applied to an invoice.

Learn how to create an unapplied payment and then post it against an invoice.

##  Creating an Unapplied Payment

To create an payment without referencing an invoice, navigate in SYSPRO main menu and open **Accounts Receivable** > **Transaction Processing** > **Payments and Adjustments**.

![payments-adjustments](https://customer.syspro.com/hs-fs/file-1201709343-png/customer_blog/payments-adjustments.png)

Enter the customer number, payment amount, and other details, then click the **Unapplied Payment** button in the **Documents to Pay** pane.  
   
 ![ar-unapplied-payment](https://customer.syspro.com/hs-fs/file-1207895442-png/customer_blog/ar-unapplied-payment.png)

**Unapply payment** pane will pop up on the right of the **Documents to Pay** pane. Enter a unique three-digit alpha-numeric value as suffix, then click **Add**.

 ![suffix-unapplied-payment](https://customer.syspro.com/hs-fs/file-1201866049-png/customer_blog/suffix-unapplied-payment.png)

The unapplied payment will appear as a new invoice identified as \_CR followed by the suffix given in previous step. Enter the **Gross amount** for the payment and a **Distribution Notice** will appear alerting you of the unposted payment.

 ![distribution-notice](https://customer.syspro.com/hs-fs/file-1207895542-png/customer_blog/distribution-notice.png)

Click on **Post** to post the unapplied payment.

## Applying the Payment to an Invoice

When it is time to apply that payment to a specific invoice, navigate again to **Accounts Receivable** > **Transaction Processing** > **Payments and Adjustments**.

Enter the **Customer** and select the **Bank**. Then, in the **Documents to Pay** pane, select the desired invoices and the unapplied payment and click **Post**.

A **Posting Notice** will appear alerting you of the successful transaction and the unapplied payment will be applied to the invoice.

![posting-notice](https://customer.syspro.com/hs-fs/file-1201744463-png/customer_blog/posting-notice.png)

Please note that the **Post** button will be greyed out until the invoice or invoices exceed the total payment.

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