More and more customers are making the jump to SYSPRO 7 these days. We recently held a webinar on Upgrading to SYSPRO 7 with David van Rensburg one of our most prolific Support Consultants who has been involved in dozens of upgrades. Between the upgrades and the webinar we have fielded a number of questions and wanted to share some of the most common.

If you'd like to discuss upgrading to SYSPRO 7 or you have questions that aren't answered here, don't hesitate to reach out to your reseller or local SYSPRO office.

With bigger field sizes, can I suppress leading zeros?

Yes, you can use the Set Key Information Program (Setup tab>General Setup>Set Key Information)to suppress leading zeros or change the presentation length. This changes the length in the front end, and has no effect on the database.

When will the support for 6.1 sp1 end?

Development support will end in December 2015. This means that you will not be able to request changes/fixes.

Other support will still continue.

What document(s) outline all of the columns that have been renamed?

The Database Changes document provides these details.

Which document lists the field size changes?

The Field Size changes document provides these details.

Our SYSPRO 6.1 connection over Wi-Fi sometimes experiences delays or lost connections. Will SYSPRO 7 improve this?

An improved connection technology called SYSPRO Communication Services, which is better than the CCI technology, was already available since SYSPRO 6.1 SP1.  Ask your Reseller about setting it up.

Is Java still required?

Java is only required when using client side printing. Server side printing does not require Java.

Can Microsoft SQL Server 2014 be used?

Yes, but you should use the Native 10.0 SQL driver and not the Native 11.0 driver.

Must we be on the latest port to upgrade?

Yes, on both the versions you are upgrading FROM and TO, you must be on the latest ports. This ensures that the “from” version has the latest Readiness Check program, and that the “to” version has the latest Data Conversion Program.

Are all ISAM files gone with SYSPRO 7 - like the operators table?

No, there are still some ISAM files.

Has SYSPRO 7 been tested in virtual environments like Citrix XenApp or VM Ware?

Yes, it works in these environments.

Can SQL Server 2008 R2 be used?

Yes

I presume it's preferable we do the transition at the year-end of the financial statements?

Not necessarily, it can be done at month end.

Does each client install need to be updated at the computer or does it push out from the server automatically?

It depends on your business. You will still need to do client installs. If client machines do not need SRS, then you can used the Web-based Client install.

Does the WCF (SYSPRO Communication Service) connection technology possibly help with Remote Desktop connection issues on 6.1?

SYSPRO Communication Service can be used instead of RDP provided that the internet connection between the server and client is stable and the bandwidth is sufficient.

Which Version of Office (2010 or 2013) was tested with SYSPRO 7?

Both have been tested and both are supported. If you experience issues, please contact your dealer/office.

Will a local install of SYSPRO 7 interface with Office 365?

Yes

What will happen if someone continues using SYSPRO 6.00? How long it can be continued?

You can continue to use SYSPRO 6.0, you just cannot request any fixes or enhancements.

What is the recommendation on installing ESPRESSO - should a separate server be used?

This depends on the expected load, but for a few users a separate server is not required. It is really not "heavy" on the server.

Is SYSPRO 7 fully compatible with Windows 8.1?

Yes

Can the SYSPRO Reporting Services Runtime be installed along with the Crystal Designer?  Does it cause a problem if both are running on the same server?

You must not install both because the Crystal Designer contains its own runtime.

Will SYSPRO 7 bring up Crystal Reports quicker than 6.1?

SYSPRO 7 has the option for server side printing/reporting. This means all processing is done on the server and should be quicker.

Do you have to use the new address structure or is it optional like the Custom Form Fields?

It is not optional, but it is compatible with 6.1 and you can make it mimic your current structure.

Does the Server ODBC connection use 32 bit ODBC (x86) or 64 bit (x64)?

It uses 32 bit (x86).

When creating master files in SYSPRO 7 ...does it now automatically create a custom form record?

Custom form tables are created for existing tables during the conversion (if you elect to convert them), but if you are adding new ones, they get created at the time of adding the custom form field.

Is SYSPRO 7 multi-core aware?

No. SYSPRO creates multiple threads/processes when required and the OS will decide on which core to run this thread. SYSPRO has no control over this.

How many Custom Form Fields can we add to a form?

Increased from 100 in SYSPRO 6.1 SP1 to 150 in SYSPRO 7.  For more information view Custom Forms.

Will we have the 3 GL periods in 7.0 as opposed to the 2 we see currently?

No, only current and previous 2 periods